GLPI (Gestionnaire Libre de Parc Informatique) is an open-source IT asset management software that enables organizations to track and manage their IT assets and resources efficiently. Designed to assist in organizing infrastructure management, GLPI offers functionalities such as inventory management, help desk management, and maintenance scheduling. Users can easily document and monitor their hardware and software, manage tickets and service requests, and gain insights through comprehensive reporting tools. It’s highly customizable and can be extended with various plugins to meet specific needs.
With its user-friendly interface, GLPI is suitable for both small and medium-sized enterprises as well as larger organizations. Its web-based platform allows for easy access from any device, fostering collaboration among IT teams. GLPI also emphasizes automation, providing features that streamline processes and improve service delivery, making it a valuable tool for optimizing IT service management and ensuring that technology aligns with business objectives.